Please note: due to Covid-19, our store is only open for Click & Collect, Phone & Collect, deliveries and website orders. Please make sure you place your order online or call us on 01726 65656, before collecting from the store.

3-5 day despatch delays are likely. Please check our delivery pages for up to date information.

National Delivery

Our courier is currently experiencing delivery delays, parcels will be delivered within a week of dispatch.

Due to the COVID-19 situation, our couriers will not require a signature for your parcel. The driver will sign on your behalf, but only if there is someone present at the premises. When requested, they can still leave parcels in a safe place but cannot leave it with a neighbour. There is currently a 3-5 working day dispatch delay.

SAME DAY DISPATCH
All orders placed before 1pm on a weekday will be despatched the same day, Monday to Friday. Orders after this time will despatched the next working day. For any orders placed after 1pm on Friday, Saturday or Sunday will be dispatched on Monday for next working day delivery.

Please see the following guide for our national delivery service; for local delivery times, please refer to our Cornwall Delivery page.

Delivery Option (Non timber)

Weight

Cost

UK X-Small

0 - 20kg

£4.50

UK Small

21 - 30kg

£8.00

UK Medium

31kg - 100kg

£26.96

UK large

101kg - 250kg

£60

UK X-large

251kg - 500kg

£100

UK XX-Large

501-1000kg

£225

UK XXX-Large

1001-2001kg

£500

UK XXXX-large

2001kg - 3000kg

£800



REFRIGERATED ITEMS
Please note there will be a £14 surcharge

TIMBER & FENCING

Weight

Cost

UK X-Small

0 - 60kg

£20

UK Small

61kg - 100kg

£29.99

UK Medium

101kg – 200kg

£60

UK Large

201kg – 500kg

£150

UK X-Large

501-750kg

£200

UK XX-large

750kg - 1000kg

£300

UK XXX-large

1001kg - 2000kg

£550

UK XXXX-large

2001kg – 3000kg

£850

HIGHLANDS, NORTHERN IRELAND, OFFSHORE AND REMOTE POSTCODES
All items under 30kg will be sent with Royal Mail on a tracked 48 service to the following postcodes:
AB30-38, AB40-56, AB63, BT, DD8-10, FK8, FK15-21, HS1-9,IM1-9, IV1-56, IV63, JE, KA27-28, KW1-17, PA20-60, PA62-78, PA80, PH5-50, PO30,TD15, TR21-25, ZE1-3.

Items over 30kg will be sent with Tufnell’s, this service can take 1-2 days longer. Delivery prices vary, please see both charts, as additional charges will apply for certain locations.

Location

Extra Charge

Highlands

+£18

Isle Of Wight

+£8

Dublin

+£32

Scilly Isles

+£30

Scottish Islands

+£30

Northern Ireland

+£23

 

FOREST GARDEN DELIVERY
Any Forest Garden products which are ordered on our website will come direct from the supplier. Unfortunately these products do not qualify for any other delivery method. Forest Gardens will be in contact with you to arrange a specific delivery date when you are home/available to accept the delivery. All products from Forest Garden can take 7-14 working days to be delivered unless stated differently on the product. Please ensure when placing the order online you provide us with a contact number so they can get in contact with ease.

PLEASE NOTE: There is a 4 week delay for all Forest Gardens products

 

DELAYS
We aim to deliver all orders within the timescale stated, however during busy times and exceptional weather conditions deliveries may be delayed. We will try to keep you informed of all possible delays. We cannot be held accountable or responsible for any delays to your items that have been caused by a third party. All delivery times are an estimate only.